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Frequently asked questions
Consolidated from every corner of the old site. If your question isn't here, call us. We'd rather talk it through.
01
Getting started
How do I book an evaluation or a consultation?
Daycare and boarding start with our 3-Day Evaluation, which is $145 and happens here at the facility. Training starts with a consultation with Jesse, which is $235 and isn't credited toward a program; it can be held in person at our facility, in person at Oz Park, or over Google Meet. Where the consultation is held is dependent on Jesse's schedule for the day. Call our training line at (872) 294-4940 or use the contact form. There's a 5–7 business day turnaround on booking consultations, and the fee is non-refundable, so don't submit the form until you're sure.
What happens at the first consultation?
We talk through your dog's history and what you want to change, then observe the dog directly. You leave with a plain assessment and a recommended path. Daycare, a training program, or, occasionally, a referral elsewhere if we're not the right fit.
My dog was turned away by another facility. Should I still come?
Yes. Dogs other places won't take are much of what we do. That history tells us where to start, not whether to try. Bring the full story and we'll tell you honestly what's possible.
What are your hours?
We're open Monday through Friday, 7am to 7pm, and Saturday and Sunday, 8am to 6pm, at 2926 W Lake St, Chicago, IL 60612.
02
Daycare & boarding
Do you require an evaluation before daycare or boarding?
Yes. Every new dog completes our 3-Day Daycare Evaluation ($145) so we can place them in the right matched group, or design a structured solo day if open play isn't the right fit. Dogs who have completed training and want to join our daycare pack still benefit from this discounted rate and slow introduction. Boarding goes a step further: a daycare regular has completed the Evaluation and attended daycare for one month before the first overnight. Training graduates are exempt from that one-month attendance requirement. Once they've completed the Evaluation, they can board going forward.
What vaccinations are required?
Rabies, Bordetella, Parvo, and Distemper with Leptospirosis, plus a clear fecal exam. Titer protection can substitute for the distemper and parvovirus vaccinations. We collect records in advance, before your dog's first day, and all new dogs need a fresh fecal sample from within the past month.
What makes your daycare 'structured'?
Small groups matched by temperament, structured activities, treadmill work for dogs who need it, and a deliberately quiet building. The day is designed to regulate your dog, not just exhaust them.
Can you handle a reactive or aggressive dog in boarding?
Frequently, yes. With structured solo routines and individual handling. We confirm a safe plan with you before any stay.
03
Training
What's the difference between board-and-train and daycare-and-train?
Board-and-train is live-in and immersive, one to four weeks, and is currently available for obedience and minor behavior issues. Daycare-and-train folds training into the structured days your dog already attends and goes home every night. We'll recommend the right one at the consultation.
Do you take aggressive dogs for board and train?
It depends on the case. That's why everyone begins with a consultation. Board & Train is currently available for obedience and minor behavior issues only. Serious aggression is handled through our dedicated rehabilitation program, which runs as a course of 12 to 16 classes with you in the room rather than as a live-in stay. Bring the full history to your consultation and we'll point you to the right program.
How long does training take?
Private obedience often shows real change in a handful of sessions; board-and-train runs one to four weeks, and the three-week program is the one we recommend for most dogs. Aggression rehabilitation runs as a course of classes, most cases inside 12 to 16. We give you a realistic timeline for your specific dog rather than a fixed number.
Is e-collar training safe and humane?
Used correctly, yes. We introduce it at low levels the dog barely notices, always paired with something the dog already understands, and never as punishment. It's one tool among several. Our methods page explains exactly how and when we use it.
Do you guarantee results?
We guarantee honesty and real work, and we coach you to maintain the results. Any trainer who guarantees to 'cure' aggression is overselling. We tell you what's achievable before you commit.
04
Payment & policies
How much do your programs cost?
Daycare is $50 a day, with bundles at $245 for 5 days, $480 for 10, and $900 for 20. Boarding is $80 a night, $90 on holidays. New daycare dogs start with our 3-Day Evaluation at $145. On the training side: consultations are $235, Board & Train runs $1,750 to $4,750 for one to four weeks, Daycare & Train $1,250 to $3,500, private obedience $1,425 to $2,550, and aggression rehabilitation starts at $4,250 for 12 classes.
What payment methods do you accept?
We invoice through Square by email, payable by credit or debit card, Chase QuickPay, Venmo, or check. Checks must clear before your first session, which can delay your start by a week or two. We don't take PayPal and we don't do cash deals. Training programs can be split into three payments: half up front to book your time, then a quarter two weeks later and the last quarter two weeks after that. Clients who pay in full are scheduled first. Payment plans don't apply to puppy programs.
What's your cancellation policy?
We don't charge a cancellation fee. Non-holiday boarding needs 48 hours' notice, holiday boarding needs three weeks, since holiday spots are hard to refill. Boarding reservations take a deposit of one night, or two nights over a holiday.
Are you a licensed kennel?
Yes. Canine Perspective is a licensed operating kennel through the state of Illinois, and we are insured and bonded. Our handlers are trained personally by Jesse, and weekly staff meetings keep everyone current on the dogs in the building and the behavior they're working through.
Do you offer transportation?
Yes. Door-to-door pickup and drop-off for daycare, boarding, and training clients, from Irving Park to the South Loop and from Belmont Cragin to the Lakefront. Vans use crash-tested RuffLand kennels, and your dog has to be approved for transport before you book.
Start here
Book a consultation.
We'll meet your dog, watch the behavior in person, and tell you honestly what's realistic. No pressure, no upsell. Just a straight answer from someone who works the hard cases.
Training (872) 294-4940 · Daycare & Boarding (773) 661-6762 · 2926 W Lake St, Chicago, IL 60612
